TradeLens AI
TradeLens AI helps you analyze trading chart photos and screenshots to explore patterns, key levels, and possible market scenarios.
Contact TradeLens AI support
For questions, feedback, or privacy requests. We try to respond within a few business days.
Getting started
- Choose a chart. Take a photo or import a clear trading chart screenshot.
- Run an analysis. Follow the in-app instructions. An internet connection is needed to process chart analysis.
- Review the results. Read the pattern explanations, key levels, and scenarios alongside your own research.
Common topics
- Analysis failed. Check your internet connection and try again. If the issue continues, contact support with the error message.
- Chart is not recognized. Use a sharp image with visible candles or price bars. Crop unrelated content without cutting off important chart details.
- Camera or photo access. Check the app's permissions in iOS Settings if you cannot capture or select an image.
- Subscription is not recognized. Use Restore Purchases if available in the app and check that you are using the Apple Account associated with your purchase. Contact support if access is still missing.
- Manage a subscription. Open iOS Settings, tap your name, then Subscriptions to view or cancel your subscription.
- Crashes or freezing. Install available app updates and restart your device. If the problem continues, send us the details listed below.
Privacy & responsible use
Selected chart images and optional tags are sent to OpenAI for analysis, as described in our Privacy Policy. Crop out account numbers, balances, or other personal information before submitting a chart.
TradeLens AI is an educational tool. AI-generated results may be inaccurate and are not financial advice or a guarantee of trading outcomes.
Legal
Situationship Scanner
Situationship Scanner helps you import chats you choose—such as a WhatsApp export or screenshots—and scan them for situationship-style patterns.
Contact Situationship Scanner support
For questions, feedback, or privacy requests. We try to respond within a few business days.
Getting started
- WhatsApp Scan. Export a chat from WhatsApp using its chat information or options screen. Choose Without Media and share the export to Situationship Scanner. You can also import an exported file already saved on your iPhone.
- Screenshot Scan. Pick chat screenshots from Instagram, iMessage, Snapchat, or similar apps. The app reads visible text on your device.
- Reports. After a scan, you can save the report on your device and reopen it later from Scans.
- Stay up to date. Install app updates from the App Store for the latest features and fixes.
Tips
- Export without media when you can. A text-only WhatsApp export is smaller and usually scans more reliably than an export that includes lots of photos.
- Use clear screenshots. Cropped, blurry, or very dark screenshots can make on-device text recognition miss messages.
- Reports are insight, not proof. Scores and labels are based on patterns in the chat you imported. They are not a professional diagnosis of a relationship.
Common topics
- Import failed. Make sure you exported a WhatsApp chat (usually a
.zipor.txtfile) and shared it to Situationship Scanner or picked it from Files. Try exporting again without media. - App did not appear in the share sheet. Restart both apps and export again. You can also save the export and use Import chats from files in WhatsApp Scan.
- Screenshots look empty. Pick screenshots that clearly show message bubbles. If photo access is blocked, check the app's Photos permissions in iOS Settings.
- Clear a scan. Use Clear Current Scan in in-app Settings to start over. Uninstalling the app may delete local reports.
- Manage a subscription. Open iOS Settings, tap your name, then Subscriptions to view or cancel your subscription.
- Crashes or freezing. Install available app updates and restart your device. If the issue continues, email us with the details below.
Privacy & data
Chat analysis is designed to run on your device. Optional AI features may send text you choose to a third-party provider. A fuller description is in our Privacy Policy. For data-related requests, email Situationship Scanner support above.
Legal
Report a bug
Email the support address for the relevant app above and include:
- App name and version
- Device model, such as iPhone 15 or iPad Air
- iOS or iPadOS version, found in Settings → General → About
- What you expected to happen and what happened instead
- Whether the problem happens every time or only sometimes
- An error message or screenshot, if helpful, with private information removed
Please do not email passwords, full payment details, or private chat exports.